Dialing Up A Simpler Gear Project

If you’ve worked with us before, you may be familiar with the ways we can expedite orders, minimize your labor costs and simplify returns. If not, check out these ways to make your life simpler using a gear project coordinator.

PRESS 1

REACH YOUR SINGLE POINT OF CONTACT

Why should you make three phone calls when you only need to make one? With so many different orders, suppliers and freight carriers, it can be hard to know who you need to contact to find the answers you need. That’s why we serve as your single point of contact for all questions on your orders. Whether you are placing, tracking or returning an order, we’re here to be the person you know you can trust to get answers. Even if it’s a question we don’t know the answer to, we can get you to the best person to help.

PRESS 2

AVOID HASSLE WITH ORDERING, TRACKING AND EXPEDITING

Staying on schedule means planning around when materials will arrive at your jobsite. Gear orders can have especially long lead times that span several weeks or months, making it hard to predict deliveries and budget your time. Do you need materials right away? Project coordinators can order and expedite materials by leveraging relationships with our suppliers we work with every day. For outstanding orders, we can send you a line-by-line back-order report with ship dates and tracking, so you can plan ahead and be notified of shipping changes.

PRESS 3

CONTROL YOUR LABOR COSTS AND SCHEDULING

There’s not much you can do to affect the cost of materials. You can control your labor costs though, which means you don’t want to pay people to sit around and wait for parts. When you can more accurately pinpoint delivery dates, you can more efficiently schedule the work that needs to be done and stay within your budget. Even if we can’t realistically meet the delivery date you hoped for, knowing the delivery date allows you to adjust your schedule and avoid paying people to wait for the parts you need. Plus, making one call to us is less work for you than making several calls to locate different materials.

PRESS 4

UTILIZE ORDER STAGING AND LOGISTICS

Reducing clutter on the jobsite makes your job easier and safer. Large enclosures and panelboards take up a lot of valuable space. That’s why we can stage materials until you are ready to install them. When you stage products ahead of time, they are available whenever you need them. Contact your project coordinator as you need materials, and we can pull staged material, palletize and deliver it to a specific location on your jobsite.

PRESS 5

SIMPLIFY WARRANTIES AND RETURNS

Sometimes errors do happen or orders don’t ship complete. With supply chain issues, individual components like the bus or breakers can cause shipping delays on full panelboards, and they can end up shipping the panel short of all the material. When products are missing, mislabeled or damaged, how do you initiate returns, look up warranty status and order replacements?

You have more important things to manage than figuring out who you need to call and where you should send returns. We can coordinate a pickup to collect the items you are returning and send them where they need to go. At the end of your project, we can send you an operations and maintenance document that shows you the list of material you bought and the manufacturer warranty information.

WORK WITH A PROJECT COORDINATOR ON YOUR NEXT GEAR PROJECT

For further assistance, please leave your name, company and a description of your challenges, and one of our project coordinators will be with you on your next project.