eCommerce: How to Manage Users in My Account
User roles are a collection of permissions to access certain areas of our website, typically limited to the area of responsibility for a particular role.
User roles allow customers to optimize workflow and reduce errors by enabling them to delegate responsibilities and permissions to certain users only.
From the My Account dashboard, it is easy to view and manage users by clicking “Manage Users” from the My Account drop down menu or in the left-hand menu on the main My Account dashboard page.
From here, you can search users, create new users, and check the status of existing users. If a user is active, it will show the last time they signed in. If the status is email sent, it means that an email has been sent to activate their account.
To add a new user, click the orange “+ Create a New User” button. Enter the new user’s email address, first and last name and assign their role. See User Roles: Access and Permissions (PDF). Once all information has been entered click “Create User” and an activation email will be sent to the new user.
If you haven’t yet, create your account and start using our features! Once you’ve explored them, let us know what you think.
